Shipping policy

Effective Date: April 1, 2025
Company: AgentOzo LLC
Website: www.agentozo.com
Contact: info@agentozo.com | +1 (917) 635-4658

📦 Order Processing

• All orders are processed within 1–3 business days from the date of purchase (excluding weekends and holidays).

• Orders are typically shipped within 5–7 business days after processing, unless otherwise noted.

• Processing delays may occur during high volume periods or due to inventory updates.

🚚 Shipping Methods & Delivery

• We ship via trusted carriers such as USPS, UPS, or FedEx.

• Delivery timelines depend on the shipping option selected at checkout and your location.

• Standard delivery across the U.S. typically takes 3–10 business days after shipment.

🌍 Domestic Shipping Only

• At this time, AgentOzo LLC only ships within the United States.

• We do not offer international shipping.

📍 Shipping Address Responsibility

• Please double-check your shipping address before completing your order.

• We are not responsible for shipments delayed, lost, or misdelivered due to incorrect or incomplete addresses entered by the customer.

📦 Lost, Damaged, or Stolen Packages

• Once a package is marked as shipped and tracking is provided, the customer assumes full responsibility.

• We are not liable for lost, stolen, or damaged items once they are in the possession of the shipping carrier.

• If your package is lost or damaged, please file a claim directly with the shipping carrier.

🔁 No Returns or Exchanges

Please note: We do not accept returns or exchanges. For details, refer to our Return & Refund Policy.

📬 Tracking & Notifications

• You will receive an email with tracking information once your order has been shipped.

• Please allow up to 24 hours for tracking to update after shipment.

❓Need Help?

If you have any questions or concerns about your shipment, reach out to us at:
📧 info@agentozo.com
📞 +1 (917) 635-4658