Refund policy

Return and Refund Policy

Effective Date: April 1, 2025
Company: AgentOzo LLC
Website: www.agentozo.com
Contact: info@agentozo.com | +1 (917) 635-4658

At AgentOzo LLC, we take pride in the quality, safety, and hygiene of our products. Due to the nature of our items (cosmetic, wellness, and intimate-use products), all sales are final.

🚫 No Returns

For health, hygiene, and safety reasons, we do not accept any returns—used or unused—under any circumstances. This policy helps us maintain the integrity and safety of every product shipped to our customers.

🚫 No Refunds

All purchases made through agentozo.com are non-refundable. We do not offer refunds for buyer’s remorse, dissatisfaction, shipping delays, or product reaction. We encourage customers to read all descriptions and usage instructions carefully before purchasing.

🚫 No Chargebacks or Payment Disputes

By placing an order on our website, you agree not to file a chargeback or payment dispute under any circumstance. If you experience an issue, you agree to contact us directly at info@agentozo.com for support or resolution. Unauthorized disputes may result in legal action and a permanent ban from future orders.

Exceptions

We only offer replacements for items that arrive damaged or defective. If this applies, you must notify us within 48 hours of delivery with photo evidence and your order number at info@agentozo.com. If eligible, a replacement will be shipped at no additional cost.

By completing a purchase on agentozo.com, you confirm that you have read, understood, and agreed to this Return & Refund Policy in full.

AgentOzo LLC reserves the right to modify this policy at any time without prior notice.