Privacy policy

Privacy Policy

Effective Date: April 1, 2025
Company Name: AgentOzo LLC
Website: www.agentozo.com
Contact: info@agentozo.com | +1 (917) 635-4658

At AgentOzo LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or make a purchase from our website.

1. What Information We Collect

We collect the following types of personal information when you visit or make a purchase:

  • Personal Identifiers: Name, email address, billing/shipping address, phone number

  • Payment Information: Processed securely through third-party payment processors (we do not store credit card information)

  • Device Information: IP address, browser type, time zone, cookies, and interaction data with our website

  • Order & Support History: Products ordered, communication with customer support, refund/replacement requests

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Provide customer service and respond to inquiries

  • Improve our website performance and user experience

  • Send promotional emails and order updates (only with your consent)

  • Detect fraud, enforce our Terms, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We only share your data with trusted service providers, such as:

  • Shopify (eCommerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Email marketing tools (if you opt in)

All third parties are bound by confidentiality and data protection agreements.

4. Cookies & Tracking

We use cookies to personalize your experience, analyze traffic, and support remarketing ads. You may disable cookies through your browser settings, though some features may be limited.

5. Your Rights (CCPA & Other Laws)

If you are a resident of certain U.S. states (including California), you may:

  • Request access to your personal data

  • Request that we delete your data

  • Opt out of any data sale (we do not sell data)

To exercise your rights, email us at info@agentozo.com with the subject Privacy Request.

6. Data Security

We implement strict physical, electronic, and administrative security measures to safeguard your information. However, no method of transmission over the internet is 100% secure.

7. Minors

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn we’ve collected personal data from a child, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Effective Date." Your continued use of our site signifies your acceptance.

Contact Us

For questions, concerns, or requests about this policy:
📧 info@agentozo.com
📞 +1 (917) 635-4658